Critical Time Intervention/Rapid Re-housing Pilot

In February of 2017, Connecticut rapid re-housing providers embarked on a pilot to implement Critical Time Intervention (CTI) as a strategy to guide case management and prepare families and individuals for independence. Directed by the National Alliance to End Homelessness with key training and guidance from the Center for the Advancement of CTI (CACTI) at Hunter College, CUNY, this pilot program involves all DOH-funded rapid re-housing programs in the state.

Rapid Re-housing provider resource page. 

Case Management Resource Documents

• CTI RRH Frequently Asked Questions
  Rapid Re-Housing Pilot Study Critical Time Intervention Providers’ Frequently Asked Questions.
• Critical Time Intervention for Rapid Re-housing Manual
  The CTI RRH Manual explains the purpose, goals and steps for implementing CTI RRH. You can use this as a basic guide for your work. At the end are several case examples that align with each phase of work and the potential challenges you many encounter. This document is a work in progress, and will be revised in the future to reflect what we learn throughout the implementation phase of this new intervention.
• RRH CTI Weighted Caseload Tracker
  This document may be used to track caseloads. You may change this template to fit your organization’s needs, so long as the changes don’t alter the delivery of CTI RRH, as explained in the manual (above).
• CTI-RRH Phase Plan
  This document may be used to plan goals and activities for the three phases.
• Client/Family Personal Resource List
  This document helps track resources and emergency contacts for families and individuals.
• Financial Assistance Extension Request Form
  This template may be used to case conference an extension of financial assistance beyond the original contracted time for rapid re-housing clients.
• CTI Global Network
  Join the CTI Global Network for access to a variety of valuable CTI tools and resources.
• How To Explain CTI
  Do you need help in explaining CTI?  This document  provides sample talking point about CTI.
• CTI RRH Closing Note
  Critical time Intervention- Rapid Re-Housing Closing Note
• CTI Rapid Re-Housing Onboarding Video 
  This tool is designed to assist new CTI workers or as a refresher for those already working with clients in CTI.

Supervision Resource Documents

• Adapting Critical Time Intervention for Rapid Re-housing Supervisors PowerPoint
  This PowerPoint was used in the initial CTI Supervisors’ training, held in February, 2017.
• Team Supervision Template
  This template may be changed to fit your organization’s needs, so long as the changes don’t alter the delivery of CTI RRH, as explained in the manual (above).
• CTI RRH Implementation Self-Assessment Tool
  The CTI RRH Implementation Self Assessment Tool is a document for supervisors to complete in collaboration with case managers. The tool should be used by providers to self monitor their program’s alignment with the CTI RRH program model.

CTI RRH Training Materials

• 2018 Critical Time Intervention for Rapid Re-Housing Programs Training (.pptx)
  2018 Fidelity Review & CTI training by Andrew White from Housing Innovations.
• Critical Time Intervention for Rapid Re-housing Refresher Training PowerPoint
  This Powerpoint was used in the September 2017  CTI Rapid Re-housing training.
• Implementation of a CTI Informed Approach in a Rapid Re-Housing Program (PDF)
  This presentation by Paul Duncan explains the how a CTI informed approach can be used to structure or improve Rapid Re-housing programs and overcome challenges along the way.
• Critical Time Intervention for Rapid Re-housing: Case Management Training PowerPoint
  This PowerPoint was used in the initial case management training for the CTI RRH pilot, in February 2017.
• Building Motivation with Rapid Re-housing Participants
  This workshop was led by Andrea White and discusses, relationship building,  assessment and motivation, negotiating change and harm reduction, setting SMART goals, and shared decision making.